Ordering & Payments
Do I need to create an account to place an order?
Yes, creating a Label Tamanna account is required to complete your purchase. This ensures a secure and highly personalized shopping experience, allowing you to seamlessly track your shipments, save your shipping preferences for future orders, and easily access your store credit.
What payment methods do you accept?
We accept all major domestic and international credit and debit cards, Net Banking, PayPal, Apple Pay and UPI via our secure payment gateway.
Can I modify or cancel my order once placed?
Because our pieces often involve intricate craftsmanship, we begin processing orders quickly. You may request an order cancellation or modification within 24 hours of placing it by contacting our concierge team. Beyond this window, we are unable to alter or cancel the order.
Shipping & Tracking
How long will my outfit take to arrive?
- Domestic (India): Standard dispatch takes 7 to 14 business days, with delivery in an additional 3-5 days. Ready-to-ship items are dispatched within 3-5 business days.
- International: Deliveries typically take 10 to 21 business days, depending on the destination.
Do you ship internationally?
Yes, we ship globally. Shipping costs are calculated at checkout based on the weight and destination of your order.
Are duties and taxes included in international shipping?
No. International shipments may be subject to import duties and taxes upon arrival in the destination country. These charges are strictly the responsibility of the customer.
Returns & Exchanges
Can I return my purchase for a refund?
We do not offer monetary refunds. However, we are happy to offer an exchange or issue a Label Tamanna Store Credit (valid for 6 months) for eligible items. You must notify us of your intent to return within 48 hours of delivery.
Which items are returnable?
Only SAREES and UNSTITCHED SUITS are entitled to exchange. No readymade garments, accessories, international orders can be exchanged. Items purchased on discounted sale price cannot be exchanged or returned.
Which items are non-returnable?
Custom-made outfits, altered garments, accessories, international orders, and items purchased during promotional sales are strictly final sale and cannot be exchanged or returned.
What if I receive a damaged item?
Quality is our highest priority. If you receive a defective or incorrect piece, please contact us with photographic evidence within 24 hours of delivery. We will arrange a prompt replacement at no cost to you.
Sizing & Customization
How do I determine the right size?
Each product page features a detailed Size Guide. We recommend measuring yourself and comparing it to our chart before placing an order.
Do you offer custom sizing?
Yes. We understand that fit is paramount. For bespoke sizing or minor alterations (such as sleeve additions or length adjustments), please select the "Custom" option (if available) or email us your precise measurements immediately after placing your order. Note: Custom-sized garments are non-returnable.
Are there any hidden costs?
No, there are no hidden costs. All charges, including taxes and shipping (if applicable), are clearly displayed at checkout. We value transparency and aim to provide a hassle-free shopping experience.
Garment Care
Still have a question?
Email us at connect@labeltamanna.com or call us at +91 99747 91975
How should I care for my Label Tamanna garments?
Given the delicate nature of our fabrics and hand-embroidery, we strongly recommend professional dry cleaning only for all our garments. Keep pieces stored in a cool, dry place, preferably in the protective covers provided.
