Shipping, Exchange & Returns

At Label Tamanna, we take immense pride in the craftsmanship and quality of our garments. Each piece is meticulously crafted, and we want your shopping experience to be as seamless as the drape of our fabrics.

Please review our shipping and returns guidelines below.

Shipping Policy

Domestic Shipping (Within India)

  • Cost: Complimentary shipping on all orders across India.
  • Timelines: As many of our pieces are handcrafted or made-to-order, standard dispatch takes 7–14 business days. Ready-to-ship items are dispatched within 3–5 business days.
  • Delivery: Once dispatched, orders are typically delivered within 3–5 business days, depending on your location.

International Shipping

  • Cost: Shipping charges are calculated at checkout based on destination and package weight.
  • Timelines: International orders are generally delivered within 10–21 business days, including production and transit time.
  • Customs & Duties: International shipments may be subject to import duties, taxes, and customs charges imposed by the destination country. These charges are the sole responsibility of the recipient and are non-refundable.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to track your package.

Returns & Exchanges

We stand by the quality of our creations. However, if you are not entirely satisfied with your purchase, we are here to help.

Eligibility for Exchange or Return

  • Timeframe: Requests must be made within 48 hours of receiving your order.
  • Condition: Garments must be unworn, unwashed, unaltered, and free from fragrance, makeup, stains, or signs of wear. All original tags and packaging must remain intact.
  • Only SAREES and UNSTITCHED SUITS are entitled to exchange with original tags and packaging must remain intact and attached. No readymade garments, accessories, international orders can be exchanged. Items purchased on discounted sale price cannot be exchanged or returned.
  • Store Credit: We do not offer direct monetary refunds. Eligible returns will be issued as Label Tamanna Store Credit, valid for 6 months from the date of issue.

Non-Returnable Items (Final Sale)

The following items are strictly non-returnable and non-exchangeable:

  • Customized or made-to-measure garments
  • Items purchased during promotional sales or at discounted prices
  • International orders

Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery. We will arrange a reverse pickup and send a replacement at no additional cost.

How to Initiate a Request

  1. Email Us: Contact our concierge team at connect@labeltamanna.com and include your Order Number in the subject line.
  2. Provide Details: For size exchanges, mention the required size. For damaged items, attach clear photographs of the issue along with the product tag.
  3. Approval: Once approved, our team will provide detailed instructions for returning the garment to our studio.

Need Assistance?

For any questions regarding shipping, exchanges, or returns, please contact our Client Care Team.

Email: connect@labeltamanna.com
Phone: +91 99747 91975
Hours: Monday – Friday, 11:00 AM – 6:00 PM (IST)