Terms & Conditions
Welcome to Label Tamanna.
By accessing our website and exploring our collections, you agree to be bound by the following Terms & Conditions. These terms are designed to ensure transparency while protecting both our creative heritage and your shopping experience.
1. The Handcrafted Promise & Product Accuracy
Label Tamanna takes pride in fine craftsmanship. Many of our creations—from signature sarees and lehengas to prêt wear—feature handwoven textiles and intricate hand embroidery.
Authenticity in Variation
Due to the artisanal nature of our garments, subtle variations in colour, texture, weave, and embroidery are natural characteristics of handcrafted luxury and should not be considered defects.
Colour Display
While we make every effort to display our garments as accurately as possible, variations in screen settings and device displays may result in minor differences in colour. The actual product will always reflect our quality standards.
2. Intellectual Property
All content on this website, including but not limited to garment designs, prints, motifs, photography, branding, logos, graphics, and written content, is the exclusive intellectual property of Label Tamanna.
Any unauthorized reproduction, modification, distribution, or commercial use of our designs or website content is strictly prohibited and may result in legal action.
3. Pricing & Payments
All prices displayed on our website are in Indian Rupees (INR) by default, with the option to view estimated pricing in local currencies for international customers.
Domestic prices are inclusive of applicable taxes unless otherwise stated.
Label Tamanna reserves the right to modify pricing, discontinue products, launch promotional offers, or alter product availability at any time without prior notice.
4. Global Shipping, Customs & Duties
We proudly ship our collections worldwide through trusted courier partners, including DHL, FedEx, and UPS.
Within India
Complimentary shipping is available across India.
International Shipping
Shipping charges are calculated at checkout based on the destination and package weight.
Complimentary or discounted international shipping may be offered on qualifying orders from time to time.
Customs Duties & Taxes
All international shipments are dispatched on a Delivery Duty Unpaid (DDU) basis.
Any import duties, customs charges, local taxes, or handling fees imposed by the destination country are the sole responsibility of the customer and will be collected by the relevant courier or customs authority upon delivery.
5. Returns, Exchanges & Cancellations
To maintain the exclusivity, quality, and hygiene standards of our garments, we follow a strict returns and exchanges policy.
Made-to-Order & Bridal Collections
As these garments are crafted specifically for individual clients, we do not accept returns, refunds, or exchanges on:
Custom-fit garments
Made-to-order pieces
Bridal collections
Standard Prêt Wear
Requests for size exchanges on ready-to-wear products must be initiated within 48 hours of delivery.
To qualify for an exchange, garments must be:
Unworn and unwashed
Free from stains, fragrances, or signs of wear
Returned with original Label Tamanna tags attached
Accompanied by original packaging
Order Cancellations
Orders may be cancelled within 24 hours of placement.
Once an order enters the production, weaving, dyeing, embroidery, or dispatch stage, it cannot be cancelled, modified, or refunded.
6. Limitation of Liability
Label Tamanna shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
Use of this website
Delays caused by shipping carriers or external factors beyond our control
Technical issues affecting website functionality
Inability to purchase or receive products
We reserve the right to refuse service, limit quantities, or cancel orders at our sole discretion.
7. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website or the purchase of our products shall be subject to the exclusive jurisdiction of the competent courts of India.
8. Need Assistance?
Our styling and client support team is always happy to assist with product inquiries, custom sizing, order updates, and general support.
Email: connect@labeltamanna.com
Business Hours:
Monday to Friday
11:00 AM – 6:00 PM (IST)
